FAQs
Where is Jr Customs located?
We operate an office in FL, 1476 N Goldenrod Rd #310, Orlando, FL 32807.
Our office hours are Monday through Friday 9:00am to 5:00pm EST.
What separates Jr Customs from other food truck manufacturers?
Quality! We are passionate about providing our customers with the best mobile kitchens on the market. We have over 15 years of experience building mobile kitchens and it shows in the quality and craftsmanship in every build.
What is (NSF)?
NSF stands for National Sanitation Foundation and is a requirement for commercial rated equipment. Jr Customs uses only NSF approved equipment.
Can you help me with my health codes and regulations?
Yes, of course we will. You must contact your local health department as well as your Fire Marshall who will forward you the requirements that we will follow in order to build your trailer to meet all codes and regulations.
There are hundreds of different health codes throughout the United States. However there are certain standards that are consistent throughout the country. All states require: a 3-compartment sink, separate hand wash sink, fresh and gray water holding tanks, hot water heater, and smooth wipe-clean light colored interior surfaces. Cooking operations will require a commercial hood ventilation system with a stainless steel backsplash. All of the preceding requirements are standard for Jr Customs.
What exactly is a Fire Suppression system and do I need one?
A fire suppression unit is an emergency extinguishing system in which nozzles are placed under the commercial hood over each piece of cooking equipment with an open flame (steam table is exempt). If the temperature exceeds a set limit (normally 400-500 degrees), a dry liquid powered chemical will be dispersed and the gas will automatically shut off.
Even if your local health inspector tells you that you are not required to have a fire suppression unit, check with the Fire Marshall in your area. He / She has higher jurisdiction than an inspector. Please bear in mind that if you travel outside your jurisdiction or to another state for events, you will be denied access in a venue where the fire suppression system is required. This would result in loss of entrance fees as well as a loss of revenue. The cost of not having the fire suppression system may be more than anticipated.
Do I need a generator?
Some festivals and event locations will provide power access, but many do not. If you want to be 100% self-contained, the answer is yes, you will need a generator. Consider that if you were to lose power from a provided source at an event or festival, the generator would serve as a backup and prevent the loss of revenue and product.
Where do I purchase my food and supplies?
The two largest purveyors are US Foods and Sysco. You may also find that Sam’s Club, Costco, or similar stores are adequate for your needs.
Can you put graphics on my mobile kitchen?
Yes! We have a graphics team who can assist with design and application of your graphics. Please call for a quote.
Do you sell used mobile kitchens?
Yes. Please contact our sales team for information on used mobile kitchens.
Do you provide delivery of your mobile kitchens and how much will it cost?
You may pick up your mobile kitchen from the manufacturing facility directly or have it delivered to you. The cost is generally $1.60 per mile one way (Subject to change due to cost of fuel).
Do you export your mobile kitchens outside the United States?
Yes, we export worldwide.
What do you require to place an order?
We require a 65% down payment with the remaining balance due upon completion of your trailer.
Do you provide financing?
We do not provide in-house financing but we can provide you with the name and phone number of a finance company who will assist you.
Will I need to pay sales tax on my mobile kitchen?
Jr Customs does not collect sales tax on your mobile kitchen. You will be responsible for paying sales tax to your home state when you register your trailer.
What size truck do I need?
A step-van that allows for 16′-18′ of kitchen space is ideal. However, if you are in DC there is a size restriction, and your food truck can only be 18’6” bumper to bumper- this allows for 10’ of kitchen space.
Will my truck be new or used?
T
ypically this depends on your budget. We can help find you a great used step-van or provide you with a brand new one to build out your food truck.
All the equipment in the truck will be brand new NSF approved.
Can I provide my own step-van for you to build out?
Yes. We are happy to build your food truck in a step-van that you provide.